Refund policy

Larcin Returns & Refund Policy

We want you to feel confident purchasing from Larcin.

Fragrance is personal. You can’t scroll and smell. That’s exactly why we stand behind every bottle with our Anti-Blind Buy Guarantee.

The Anti-Blind Buy Guarantee

Wear it properly. Try it at home. Let it settle on your skin.

If it doesn’t click within 30 days, you may return it.

Because when something is done right, there’s nothing to hide.

What This Means

Within 30 days of delivery, you may:

  • Return unopened items for a full refund, exchange, or store credit

  • Return opened or lightly used items for a refund (limited to one per order) or exchange

Conditions:

  • Bottles must not be empty or heavily used

  • Excessive use may void eligibility

  • Returns must be initiated within 30 days

  • Return shipping costs are borne by the customer except in cases where the item arrives faulty, damaged, or incorrect.

Refunds are processed once the item is received and inspected.

Exchange Policy

Exchanges are designed to help you find the right scent — not to facilitate ongoing rotation.

  • Limit: One exchange or opened-item refund per order

  • Exchanges must be requested within 30 days

  • Customers cover return shipping

  • Larcin covers outbound shipping of the replacement item

  • If exchanging for a higher-value item, you pay the difference

  • If exchanging for a lower-value item, the balance is issued as store credit

Larcin reserves the right to decline excessive or repeated exchange activity.

Bundles & Multi-Buy Offers

Bundle pricing applies only when the full promotional quantity is retained.

Partial Refunds (Reducing Quantity)

If you purchase 3 bottles for $120 and return 1 bottle for a refund:

Each bottle normally retails for $50.

If you keep 2 bottles:

  • 2 × $50 = $100 standard retail value

  • You originally paid $120

  • Your refund will be $20, not $40

The bundle discount is removed when quantity is reduced.

Partial Exchanges (Same Quantity Maintained)

If you exchange one bottle but keep the total quantity the same:

  • The original bundle pricing remains valid

  • No recalculation applies (if exchanging for equal retail value)

Example:

You purchase:

  • Vice City

  • Heaven’s Cut

  • Clean Cut

You exchange Vice City for Woody Affair.

Because you are still retaining all 3 bottles, the $120 bundle price remains unchanged.

Return shipping for the exchanged item is the customer’s responsibility.

Free Gifts

If your order included a free gift:

  • The gift must be returned if the qualifying item is returned

  • If not returned, its retail value may be deducted from the refund or store credit

Final Sale & Limited Drops

The following are not eligible for change-of-mind returns:

  • Clearance items

  • Limited Release Drops (where noted at checkout)

  • Marked Final Sale items

Australian Consumer Law protections still apply.

Australian Consumer Law (Your Rights)

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

If your item arrives:

  • Faulty

  • Damaged

  • Incorrect

You are entitled to a repair, replacement, or refund depending on the issue.

For confirmed faults or errors, Larcin covers all return and replacement shipping costs.

Contact: support@larcin.net

Return Shipping

  • Customers cover return shipping for change-of-mind returns and exchanges

  • Larcin covers outbound shipping for approved exchanges

  • Larcin covers all shipping where the item is faulty, damaged, or incorrect

We recommend using tracked shipping. Larcin is not responsible for lost return parcels.

Inspection & Processing

All returned items are inspected upon arrival.

If approved:

  • Refunds are processed within 3–5 business days to the original payment method

  • Store credit is issued via email or to your shop account

  • Exchange items are dispatched promptly after inspection

Larcin reserves the right to refuse returns that do not meet policy conditions.

Excessive Return Activity

To maintain fair pricing across the Network, Larcin reserves the right to limit, refuse, or suspend return privileges in cases of excessive or repeated return behaviour.

This guarantee exists to remove blind-buy hesitation — not to enable repeated scent experimentation.


A Final Note

We’re real people behind this brand - not a faceless warehouse.

If something goes wrong, tell us. We stand behind every bottle that leaves our hands.

We don’t hide behind fine print. If there’s a genuine issue, we’ll fix it.

And if you’re unsure about a scent before ordering, ask. We’d rather guide you properly than have you guess.

We formulate carefully. We test thoroughly. We wear what we sell.

You’re going to love it. But if for some reason you don’t — we’ll handle it properly.

— The Network